Refund policy
No Returns or Exchanges Policy
Thank you for shopping with Nigel's Maple.
Please review our policy regarding returns and exchanges below:
All Sales Are Final:
We do not accept returns, exchanges, or cancellations once an order is placed.
Exceptions for Damage:
If your item arrives damaged, defective, or incorrect, please contact us within 3 days of delivery (14 days for International EU).
Required Documentation:
Include your order number and clear photos of the item's condition in your email to info@nigelsmaple.com.
Refund Processing:
Approved damage claims will receive a replacement or store credit at our discretion.